My Pet Pals is absolutely AWESOME! I found their service after another service provider I hired for our vacation had a health emergency and had to cancel a few days before we left. After some internet searching, I found My Pet Pals on Facebook and reached out to them. Diane responded immediately and thankfully was able to accommodate caring for my two kitties (one elderly). She came out, took thorough notes and assured me my babies would be in good hands. Once I met her, we knew right off she was a "pet person" and the right person for the job. We had her come 2x/day to feed and play with our cats. We got daily texts and pics or videos to ease our minds. We got so used to them, we started looking at our watches each day in anticipation of another update. We came home and our babies were happy and healthy. She clearly made fast friends with them because they started picketing out front and wanted her back! We have used her several times now and even after it had been a while, she still remembered the details about our home and our babies. WE ALL LOVE MY PET PALS and plan to use them for all our pet sitting needs and we highly recommend them.
-Mark, Jill, Max, Cali, Smokey and Abby - Antioch, IL
"We struggle greatly planning vacations concerned about the health and happiness of our two beloved cats and the security of our home and its contents while away. This said, we would encourage anyone who contends with a similar emotional struggle to hire Diane Stuercke from My Pet Pals with complete confidence. In fact we've decided to dismiss our former caregiver altogether and will employ only Diane in the future. Diane demonstrated professionalism, cheerfulness, respect for our home, reliability and compassion. She not only took unhurried care of our pets, feeding and providing water and a clean litter box, but she was also meticulous in securing our home upon her departure. Especially appreciated were the daily text messages and pictures or videos of our pets, gave us a smile and much peace of mind. Thank you, Diane, we're very grateful."
- Steve & James, Dewey & Waski – Lake Forest, IL
"Diane has cared for my dogs for 15 months. She has never once missed an appointment, been late, or done anything to make me doubt her reliability, honesty and integrity. Diane goes above and beyond every day with my dogs - I have a lab who is now almost 2 (and is quite a handful) and a beagle who is almost 15, is ill, and needs a lot of extra TLC. While my parents were staying with me, Diane came every afternoon to walk the dogs - when I asked my Dad how they acted with her, he said my lab "did backflips" when she came to the house! Is there any better endorsement than that!?"
- Joanne L. - Gurnee, IL
"Thank you for taking care of the boys. Seeing their pictures and getting your updates saying how they were doing everyday while we were gone was very nice! Toby really likes the catnip sock you gave him and we’re sure Sam enjoyed the cuddling time."
- Bill and Sutaya N - Waukegan, IL
"Leaving behind our beloved furry family members was never easy until we found Diane! She not only provided basic care (food, water, walks and a clean litter box) but showered them with love and affection so they were less lonely! We always receive text messages and pictures during her visits so we feel secure in knowing all is well at home. Diane also makes our place look lived in while we were away by opening and closing the curtains and bringing in the mail. Finding Diane was a true blessing! "
- Susan R - Gurnee, IL.
"We can’t say enough good things about Diane and the care she gives our Grand-dog, Nellie. We never thought we’d be the type of people who would hire a dog-service to come into our home on a daily schedule. In the past, friends or neighbors would come in and give Nellie a potty break. If Nellie just didn’t feel like going potty at their visit, the opportunity would be lost. So, when we learned of My Pet Pals, we thought we should give Diane a try. It is such a good thing for Nellie. Diane stops by around the same time each day, greets and plays with Nellie and then takes her for a nice walk. Diane also manages to give a few belly rubs to Scruffy, our “Old Man-Cat”. Both pets look forward to her visit and subsequent treats each day. It takes the stress out of our lives, especially, when we have to stay longer at work than expected. And on those nights, when we don’t have the energy to fit a walk in, we don’t feel quite so guilty!
If you are considering hiring a service, please give Diane a try, you will not be sorry."
- Luann R - Gurnee, IL
"I cannot say enough about Diane and her care of my dogs Kasei and Lexi! I am not a kennel person so I needed someone trustworthy and caring to watch my girls at my home. They're border collies and both love her! I have used Diane on numerous occasions and of course both dogs are very happy to see her when she arrives. She makes the extra effort to devote time to each dog. I consider this extremely important when I am not around to do the same. I also love the photos she takes. The first time I used Diane I forgot that she took pictures until the first ones showed up when I was away at a business meeting. They made my day. Her passion for animals is obvious and she is also completely trustworthy. She has never missed a time. I truly do not worry about my pets when she is caring for them. I know I am getting the best care possible! Give her a try; you will be very happy you did."
-Brad B. Gurnee, IL
"We could not be happier with the services from Diane! She takes amazing care of our dog, Seamus, while we are working during the week. We love receiving daily updates and pictures of their time together. We can see how happy Seamus is and how much he loves his special time with Diane during the week. In addition to Seamus, she also lets us know if anything is going on by our house that we should be prepared for on the way home, such as work in the neighborhood, weather issues, etc. We would recommend her and her services to anyone! It is a big step to open your home to someone, but she is very trustworthy, professional and overall fantastic!"
- Erich and Kelly S - Grayslake, IL
"We are very very happy with Diane after using a series of kids from the neighborhood. She is the ultimate professional. She has never missed a day. We no longer worry that the dogs are taken out and exercised. She is great with the boys (Otter and Diesel), two black labs. She takes time to give each dog their individual time.
I love the photos and videos she takes. Some of our best photos are those she took.
- Tim and Wendy H - Gurnee, IL
"Diane has been providing excellent pet care for my boxer dogs, Chip and Tater, since I moved to Gurnee from California. She walks them every weekday and other times as needed. She texts me after each visit and sends pictures. My neighbors have commented about how it is obvious that Diane cares greatly for my dogs as they have seen her playing with them in my back yard and on their walks. When I first met Diane, I knew instantly that I could trust her and she hasn't let me down. Diane has also helped me with some problems I've had such as when a skunk sprayed my dogs when I let them out late at night; I didn't know how to get rid of the stink and she knew which products I needed. She also kindly assisted when Tater was temporarily lame from a stroke. Tater needed additional help to walk especially when going outside in the snow to do her business. I highly recommend Diane of My Pet Pals."
- Alan H - Gurnee, IL