We Play While You're Away


Getting Started
When you decide to hire us, the first thing to do is to fill out a
reservation for your pets. We will then arrange a time to come to your house to meet you and the dogs or cats.  During this meeting we will review the reservation form, their eating routine, favorite activities, personality issues, and generally get introduced to each other. This initial visit is free. If your pet is extremely shy or assertive and multiple "get-to-know-you" visits are required, our regular rates apply to those visits. It is not necessary to have the introduction meeting every time you use us. Generally the one visit is enough unless a very long time passes between service dates.


Rates

Free - Initial Meeting

$12 - 10 Minute Let Out Service For Dogs - Gurnee Only
$18 - Regular 20 minute visit/walk

$30 - One Hour visit / walk/play

Additional $3 each visit  - If you have over 3 pets


We accept cash, checks and credit or debit cards including Mastercard, Visa, Discover and American Express.


If a key is NOT kept on file with us, there will be a $5 fee for each time we pick up and drop off your key after the first visit.


Residences outside of our service area are subject to additional fees, if accepted as customers.


Additional Medication Fees
Free - Medication that goes in food or is taken as a treat
$5 - Inserting pills or liquid medicine in the mouth.
$10 - Injections.
$20 - Subcutaneous fluids.


Holiday Rates
$25 ​Regular 20 minute visit
$40
Hour-long visits

A non-refundable deposit of 25% of the bill is required for holiday reservations.


Holidays

  •        Thanksgiving Weekend - Thursday -Sunday
  •         Christmas Week - December 24-Jan 1


Please fill out the
RESERVATION FORM  to get started. 


Cancellations
We will have to charge for cancellations made with less than 24 hours notice because it prevents us from accepting other clients. During holidays, 2 weeks notice is required. At Thanksgiving and Christmas, we often are fully booked a month in advance. Please be considerate in the timing of your cancellation as we turn many people away during this time. Cancellations not only hurt our business, but also leave others without pet care. During Thanksgiving and Christmas holiday periods, cancellations made with less than 2 weeks notice will result in a charge of 50% of total fee for the full time cancelled.


Excessive Cleaning
Scooping and cleaning litter boxes is part of our daily service. However, if we arrive to find a litter box that has been seriously neglected for a period of time before we begin service, there will be a $25 fee for us to clean the area and make it sanitary for us and your cats. When litter boxes are too full, cats will often stop using them and eliminate their waste in other areas of the home. Such conditions are unsafe for us and your pets.


In-Home Pet Care & Dog Walks

To Contact Us:

Phone  847-338-2478 or Email  admin@mypetpalsllc.com

Rates